PocketPass
Common questions
Is PocketPass affiliated with the official exam?
No. PocketPass is an independent practice tool. It is not a government app and does not represent the NDAEB or any regulator. The area weights and the Domain Description we map to are public NDAEB documents. See How we make questions for the official source links.
The sign-in code did not arrive
Request a new code from the app and check spam or promotions. The 6-digit code expires after 10 minutes, and the link in the same email after 15. If it still does not arrive, email us from the address you used to sign in.
I changed devices
Install PocketPass on the new device and sign in with the same email. Your progress stays on your account.
I found an error in a question
Report it in the app from that question. A person reads every report, and a question that is wrong gets fixed or removed. You can also email us with the question text if you cannot open the app.
I want to delete my account or data
In the app, go to Settings → Your data → Delete account (the Settings tab is called Me in older versions). If you cannot open the app, email hello@pocketpass.ca from the address on the account. See Privacy for the full process.
Free access
Introductory access is free. Paid plans will be offered later. The app shows the current dates.